AI-Powered Public Libraries as Digital Inclusion Hubs

Libraries are established inclusion anchors but lack tailored support. This idea leverages AI to create "digital navigators" that adapt to users’ skills/needs—e.g., voice-guided tutorials for older adults or agricultural fintech interfaces for farmers. Unlike one-size-fits-all training, AI could dynamically scaffold learning (e.g., simplifying UIs for low-literacy users). We’d pilot this in rural libraries, measuring adoption vs. traditional programs. Novelty: Merges SDG linkage with emerging tech, addressing "outcome-level divides."

References:

1. Digital Inclusion in Later Life: Older Adults’ Socialisation Processes in Learning and Using Technology. T. Aleti, B. Figueiredo, Diane M. Martin, M. Reid (2023). Australasian Marketing Journal.
2. Digital Inclusion in the Rural Banking Sector: Systematic Literature Review on Enhancing Financial Access for Farmers in the Developing Countries. K. N. N. Silva, P. H. N. Rasanjalee (2025). Sri Lankan Journal of Banking and Finance.
3. The Intersection of Public Policy and Public Access: Digital Inclusion, Digital Literacy Education, and Libraries. Chen Wang, Li Si (2024). Sustainability.
4. Not like riding a bike: How public libraries facilitate older people’s digital inclusion during the Covid-19 pandemic. Biddy Casselden (2023). Journal of Library and Information Sciences.
5. Digital inclusion and sustainable development goals. Muftawu Dzang Alhassan, Ibrahim Osman Adam (2024). Journal of Science and Technology Policy Management.
6. The Intersection of Public Policy and Public Access: Digital Divides, Digital Literacy, Digital Inclusion, and Public Libraries. P. Jaeger, J. Bertot, K. Thompson, Sarah M. Katz, Elizabeth J. DeCoster (2012). Public Library Quarterly.